Businesses are looking to technology more than ever in a constant attempt to improve productivity and efficiency. One problem that some businesses face is that their staff isn’t exactly technologically savvy, making them difficult to communicate with about technical concepts. This month, we aim to help you do a better job of communicating with those workers who don’t know much about technology.

How much of managing your IT resources are your employees responsible for? SMBs will often have their employees service their own workstations to some degree, primarily because they don’t have the resources to devote entirely to IT management and maintenance. This lack of IT talent can largely be made up for by training your employees on basic computer tasks.